Shipping Policy

All orders placed through AlphaTech Official Store are handled by the third-party fulfillment centers. All products are shipped within 2 business days of order receipt. Some orders that have more than one item may be shipped in separate packages and may arrive on different days.

Please note that there is no weekend service for most of the shipping services. Therefore, a package that leaves fulfillment center on a Saturday or Sunday does not actually reach the shipper until Monday.

Tracking number is available as soon as the order leaves fulfillment center. It may take a few days following order shipment before the tracking number becomes active on the forwarder's (shipping agent’s) system. If the information has not appeared on the courier's website, please try again later.

Shipping charges and transit time are based on the order destination (US or International). AlphaTech’s shipping agreements do not allow to select a customer-preferred carrier. AlphaTech select the best shipping method possible.

Please note that the number of days quoted for shipping refers to transit time only. Up to two business days is required for orders processing.